Fox Timber Delivery Information
Delivery Information
Reliable local delivery from Fox Timber across Lancashire and surrounding areas.
Free Delivery
Orders over £400 within 40 miles qualify for FREE delivery.
*Exclusions may apply.
Standard Delivery Charges
| Distance | Delivery Charge |
|---|---|
| 0–10 Miles | £15 + VAT |
| 10–30 Miles | £30 + VAT |
| 30–40 Miles | £40 + VAT |
| Crane-Assisted Delivery | £20 + VAT Surcharge |
Delivery charges are automatically calculated at checkout once your delivery address has been entered.
Check Delivery Availability
Use our delivery checker to confirm whether we deliver to your area and calculate applicable charges.
How Our Delivery Service Works
1. Place Your Order
Order online or contact our team directly.
2. Route Scheduling
Your order will be added to our local delivery schedule.
3. Delivery
Goods will be delivered to the nearest safe and accessible unloading point.
4. Receive Your Order
Please ensure a responsible adult is available to receive delivery.
Important Delivery Information
Kerbside Delivery
Deliveries are made to the nearest safe unloading point accessible from the roadside.
Single Driver Service
Deliveries are carried out by one driver. Assistance may be required for unloading larger orders.
Delivery Timeframe
Current delivery turnaround is typically up to one working week from placing your order.
Access Restrictions
Please inform us of any narrow roads, weight restrictions, overhead obstacles or access issues before delivery.
Frequently Asked Questions
How long will delivery take?
Our typical delivery turnaround is currently up to one working week.
Do I need to be present for delivery?
Yes. We recommend a responsible adult is available to receive and check the order.
Can the driver move materials into my garden?
For health and safety reasons, deliveries are made to the nearest safe unloading point only.
Can I request a specific delivery time?
Unfortunately we cannot guarantee specific delivery times as deliveries are scheduled by route.
View Delivery Terms & Conditions
- Delivery shall occur when the goods are ready for unloading at the delivery address.
- Any dates and times we specify for delivery of the goods are an estimate. We shall not be liable to you if we do not deliver on or at any particular date or time. Time for delivery shall not be made of the essence by notice.
- We will deliver to site provided that there is a suitable road to the point where delivery is requested. If no such road exists, delivery will be made to the nearest point at which, in the driver's opinion, the vehicle can safely and lawfully unload. Except where we use a vehicle-mounted crane/fork truck, you shall be responsible for safely and lawfully unloading the goods and shall provide all necessary labour and equipment. We may charge you an additional fee if you delay in taking delivery of the goods when tendered. If any goods, packaging or container has been delivered and deposited, whether on the public highway or elsewhere, you shall be responsible for all steps that need to be taken for the protection of persons or property in relation to such goods, packaging or containers and shall indemnify us in respect of all or any costs, claims, losses or expenses which we may incur as a result of such delivery.
- We shall not be liable for any shortages in quantity delivered unless you give written notice to us of such shortages within two working days of delivery. In any event our liability shall be limited to making good the shortfall or (at our option) issuing a credit note or refund at the pro rata contract rate against any invoice raised for such goods.
- We may deliver the goods by separate instalments. Each instalment shall be a separate contract and cancellation or termination of one instalment shall not entitle you to cancel any other instalment.
- If you fail to accept delivery of any goods when they are ready for delivery, or we are unable to deliver the goods because you have not provided appropriate instructions, documents or consents, we shall be entitled to immediate full payment and risk in the goods shall pass to you. We may store such goods until delivery and you shall be liable for all related costs and expenses arising from such non delivery including transport and storage costs.
- Any query about delivery shall be made as soon as possible and in any event within twenty eight days of the date when the goods would in the ordinary course of events have been delivered else the goods shall be deemed to have been delivered in accordance with the contract.
- We shall not be responsible for taking back any non-chargeable packaging/pallets.
- we will not be responsible that if upon delivery we do not recieve a signiture to confirm all goods are present and good condition
- There may be a delay in the quoted delivery day/date specified if the item/items ordered are not currently in stock you may confirm availability via email/telephone prior to order to confirm this
- Please note that if timber and/or gates is damaged by the elements fox timber will take no responsibilty for it , it is the cutomers responsibilty to place goods in suitable storage immediatly
- Fox timber shall not be liable for the goods being placed incorrectly at the delivery address
- Firewood and briquettes will de delivered in a dry ready to burn state we will not be held responsible for damage by the elements/weather